ING DIRECT isnt like other banks.
Launching in Australia in 1999, ING DIRECT pioneered branchless banking in this country. By doing business online and over the phone, we keep our overheads low and pass the savings onto you in the form of competitive rates.
Our simple approach is part of the reason ING DIRECT is such a success story. From a zero base, were now Australias sixth largest retail bank, with approximately $20 billion in deposits, approximately $30 billion in loans and more than one million customers.
This success is mirrored around the globe, where more than 20 million customers in Canada, Spain, France, Italy, USA, UK, Germany and Austria have made ING DIRECT the worlds leading direct bank.
The imminent addition of an ING DIRECT operation in Japan will see this position strengthen further.
While we like to do things differently, ING DIRECT holds an Australian banking licence and our operations are regulated by the Australian Prudential Regulation Authority, a Federal Government regulator.
Whats more, were part of ING Group, one of the worlds largest financial institutions, offering banking, insurance and asset management to more than 60 million clients in over 50 countries. With a diverse workforce of around 120,000 people, ING comprises a broad spectrum of prominent companies that increasingly serve clients under the ING brand.
ING DIRECT Australia
- employs over 750 staff
- is headquartered in Sydney and operates a 24 hour contact centre in Tuggerah NSW
- received Silver awards for Best Term Deposit (Short and Long Term) in the Money Magazine Best of the Best 2008 Awards.
- was named by the Australian Banking and Finance Magazine Awards best website in 2006 and 2007
- received the Mortgage Choice Lender of the Year award in 2006
- was named Best New Entrant in the 2005 Hewitt Associates Best Employers survey and was finalist at the National HR Awards for 2007
- is committed to customer service and consistently achieves among the highest customer satisfaction ratings in the market.